In a national health emergency or disaster, the Office of Emergency Response Services (OERS) is responsible for supporting emergency health and social services in the provinces, territories or abroad. It manages the National Emergency Strategic Stockpile (NESS), which includes medical, pharmaceutical and related emergency supplies. OERS also administers the Quarantine Act with quarantine officers at large international airports across the country.
The Centre for Emergency Preparedness and Response has worked with a number of Federal, Provincial and Territorial partners, non-governmental organizations, human service professionals, experts and volunteers to develop manuals to facilitate and support the delivery of Emergency Social Services to victims affected by a disaster. These manuals are available by contacting firstname.lastname@example.org.
The manuals available are: