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Integrated Strategy on Healthy Living and Chronic Diseases - Community Based Programming Functional Component

Management Response and Action Plan

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Integrated Strategy on Healthy Living and Chronic Disease

Diabetes Community-Based Programing Functional Component March 24, 2009

	Evaluation Recommendations	Management Response	Management Action Plan	Deliverables	Expected Completion Date	Responsibility	Accountability
Diabetes CBP Program Recommendations
1	Identify, assess and communicate to senior management the risks associated with one-year funding agreements in community-based diabetes initiatives and within the broader context of PHAC Gs&Cs Realignment Initiative.	Agree	Conduct a risk analysis	Risk analysis report	December 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
			Consult PHAC national and regional Diabetes CBP program management and evaluation staff	Business case, including risk analysis, presented to Branch Executive Committee	December 2009	CCDPC, Director, Chronic Disease Policy, Planning and Reporting
			Develop a business case outlining risks, required resources, and options for future success		December 2009	Regional Operations, Regional Director, Alberta/Northwest Territories Region
2	Enhance Diabetes CBP transparency and consistency in project solicitation and decision-making process.	Agree	Ensure consistent application of PHAC Standard Operating Procedures	Document outlining adherence to PHAC Standard Operating Procedures	December 2009	CCDPC, Director, Chronic Disease Prevention Division Regional Operations, Regional Director, Alberta/Northwest Territories Region	CCDPC, Director General
3	Increase stakeholder awareness of Diabetes Community-based Programming (CBP) priorities, progress, roles, responsibilities and vision.	Agree	In consultation with PHAC Communications, develop and launch a multi-year Diabetes CBP communications plan, which would also include guidelines on provincial / territorial consultations	Web strategy	September 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
				Communications plan with priorities and implementation options	December 2009	CCDPC, Director, Chronic Disease Prevention Division
				Launch of plan	June 2010	Regional Operations, Regional Director, Alberta/Northwest Territories Region
4	Identify and communicate linkages between Diabetes CBP, Knowledge Development Exchange and Dissemination (KDED) and Healthy Living Program.	Agree	Define and communicate to internal staff and stakeholders the CBP, KDED and Healthy Living approaches, and specify linkages between each program	PHAC consensus meeting for staff working in Diabetes CBP, KDED and Healthy Living Program	September 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
4		Agree		Operational plan linking KDED and Healthy Living to Diabetes CBP	January 2010	Regional Operations, Regional Director, Alberta/Northwest Territories Region CHP, Director, Healthy Communities Division	CCDPC, Director General
5	Disseminate evaluation findings and lessons learned from funded projects.	Agree	In collaboration with the Centre for Excellence in Evaluation and Program Design, identify information to be disseminated	Dissemination Plan for information generated by projects	June 2010	CCDPC, Director, Chronic Disease	CCDPC, Director General
5		Agree	Determine audiences and appropriate methods of information dissemination	Dissemination Plan for information generated by projects	June 2010	Regional Operations, Regional Director, Alberta/Northwest Territories Region	CCDPC, Director General
Diabetes CBP Evaluation Recommendations
6	Establish a performance measurement framework and monitoring system to track activities, outputs and immediate outcomes at the program-level of the Diabetes CBP Functional Component.	Agree	Determine scope, consult with stakeholders, develop performance measurement framework, including targets, design system, pilot and implement the performance monitoring system	Report outlining relevant performance measurement systems and options for implementation	March 2010	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
				Performance measurement framework	December 2010	CCDPC, Director, Chronic Disease Prevention Division
				Report outlining partial implementation of performance monitoring system	December 2010	Regional Operations, Regional Director, Alberta/Northwest Territories Region
				Implementation of performance monitoring system	March 2011
7	Improve project-level performance reporting by enhancing the diabetes-specific Project Evaluation Reporting Tool (PERT) questions	Agree	Continue to add clarity to the diabetes-specific PERT questions and align questions with the Diabetes CBP Performance Measurement Framework	Revised diabetes-specific PERT questions	March 2010	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
7		Agree	Continue to support funded projects in completing the PERT	Revised diabetes-specific PERT questions	March 2010	Regional Operations, Regional Director, Alberta/Northwest	CCDPC, Director General
8	Develop approaches and instruments to measure intermediate outcomes of the Diabetes CBP to facilitate ongoing decision-making and future evaluation designs.	Agree	Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess progress on achieving intermediate outcomes	Project Plan	December 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
				Framework outlining options for approaches, designs and measures	March 2010	CCDPC, Director, Chronic Disease Prevention Division
			Develop, pilot and implement tool(s) and methodology to assess progress on achieving intermediate outcomes	Pilot report	September 2010	Regional Operations, Regional Director, Alberta/Northwest Territories Region
				Finalized methodology	January 2011
				Initiate data collection	February 2011
9	Strengthen the program and evaluation linkages within Diabetes CBP (Community-based Network and Diabetes and Healthy Living Evaluation Working Group).	Agree	Identify, develop and implement collaboration and communication opportunities and strategies among the Community-based Network and Diabetes Healthy Living Evaluation Working Group	Consultation with Diabetes CBP evaluators and program consultants	June 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
				Action plan	August 2009	Regional Operations, Regional Director, Alberta/Northwest Territories Region
				Implementation of action plan	September 2009 and ongoing
			Review and update Terms of Reference	Updated Terms of Reference	September 2009	CHP, Director, Healthy Communities Division
Overall ISHLCD Program and Evaluation Recommendations
10	Ensure all ISHLCD Functional and Program Components Gs&Cs adhere to the forthcoming findings and recommendations from the PHAC Gs&Cs Realignment Initiative.	Agree	Review Gs&Cs monitoring annually and implement new recommendations and policies as appropriate	Annual review of Gs&Cs monitoring as per Standard Operating Procedures	December 2009 & Biannually	CCDPC, Director, Chronic Disease Prevention Division ARO Director	CCDPC, Director General
11	Develop an approach and instruments to systematically assess the common immediate outcome of engagement which crosses all ISHLCD Functional and Program Components.	Agree	Determine scope, consult with stakeholders, identify designs, indicators and measures to systematically assess engagement	Achieve consensus on a definition of engagement	September 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
			Develop, pilot and implement tool(s) and methodology to assess engagement	Pilot report	January 2010	ARO Director
				Finalized Tool(s)	June 2010
				Initiate data collection	December 2010
12	Establish a performance measurement framework and monitoring system for the ISHLCD as a whole to track key outputs and immediate outcomes.	Agree	Consult Monitoring and Evaluation Working Group members on an on-going basis to align the functional and program components’ performance measurement frameworks with the ISHLCD’s framework and PHAC’s Performance Measurement Framework	Performance measurement framework	March 2010	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
			Determine scope, consult with stakeholders, develop performance measurement framework, including targets, design system, pilot and implement the performance monitoring system	Report outlining partial implementation of performance measurement system	December 2010	ARO Director
				Implementation of performance measurement system	March 2011	ARO Director
13	Identify and communicate the KD&E linkages across Functional and Program Components of the ISHLCD matrix.	Agree	Define a Strategy-wide KD&E approach.	Consensus meeting to build a working relationship.	September 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
				Updated ISHLCD roles & responsibilities documents	October 2009	CCDPC, Director Evidence and Risk Assessment Division
				Joint ISHLCD KD&E Operational plan.	January 2010	ARO Director
14	Identify, assess and communicate to stakeholders internal and external ISHLCD coordination mechanisms reflecting best practices for matrix management and an integrated approach to healthy living and chronic disease prevention and management.	Agree	Examine current ISHLCD matrix functions to identify lessons learned.	Lessons Learned Report	August 2009	CCDPC, Director, Chronic Disease Prevention Division	CCDPC, Director General
			Compare ISHLCD matrix lessons learned with lessons learned and best practices of matrix management organizations in the public sector and share this analysis with PHAC Matrix Management Training Working Group.	Environmental scan of matrix management research and evaluations in the public sector to determine critical success factors and lessons learned	December 2009
			Develop a business case outlining risks and required resources for future success	Business case to support ISHLCD coordination mechanisms presented to Branch Executive Committee	March 2010

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